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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robin Peed

November 4, 2025

5  out of  5
rating by Robin Peed
"Jack was efficient and easy to work with on providing insurance quotes and execution of a policy."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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David Greenwell

November 3, 2025

5  out of  5
rating by David Greenwell
"First time I’ve ever switched insurance companies. David made it incredibly easy and painless. Also the $400 in savings was nice too. Highly recommend."
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Kylie Grissom

October 16, 2025

5  out of  5
rating by Kylie Grissom
"David saved me $400 a year on my car insurance when I switched to State Farm. He explained everything that I needed to know with professionalism! Highly recommend seeing what David can offer you on a policy."
We responded:
"Thank you for your review! We are happy that we were able to help you save on your vehicle insurance. "
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Claudia Stroud

October 14, 2025

5  out of  5
rating by Claudia Stroud
"He always helps me and gets the best prices and makes sure I get everything I need taken care of from life insurance to car insurance he has been great!"
We responded:
"We appreciate your business and look forward to serving you for years to come. "
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karen Saephan

October 14, 2025

5  out of  5
rating by karen Saephan
"Everything happens for a reason. After 12 years with AAA, my loyalty ended when my insurance premium suddenly doubled. That’s when I reached out to State Farm, and I’m so glad I did. David was incredibly helpful from the very start. Not only was the price reasonable—it was actually lower than what I had been paying before AAA raised my rates—but the process was quick and seamless. I needed coverage that same day, and David made it happen without a hitch. He was super friendly, explained everything clearly, and made the whole experience stress-free. I even ended up signing up for more than just auto insurance, and the overall pricing was still very affordable. I would definitely recommend State Farm—and especially David—to anyone looking for excellent service and fair rates!"
We responded:
"Thank you so much for your kind words and positive feedback! We greatly appreciate your review and are delighted to hear that David was able to provide you with excellent assistance. We look forward to serving you for years to come. "
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Alyssa Paris

October 9, 2025

5  out of  5
rating by Alyssa Paris
"Jackson & his staff are very knowledgeable! I would recommend his office to anyone in need of insurance."
We responded:
"Thank you for your review. We are grateful for your business. "
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Donnie Browning

September 12, 2024

5  out of  5
rating by Donnie Browning
"This is a great agent and great employees!! Can’t beat them. Call them and check it out!!"
We responded:
"Thanks Donnie for the kind words! We look forward to serving your Home, Auto, and Life needs for many years to come! "
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Homer Phillips

September 7, 2024

5  out of  5
rating by Homer Phillips
"Real nice people . Real helpful"
We responded:
"Thank you so much for your kind words and positive feedback! We greatly appreciate your review and are delighted to hear that our team was able to provide you with excellent assistance. If you have any further questions or need any more help in the future, please don't hesitate to reach out. We are always here to assist you."
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Bryan Brasington

December 8, 2023

5  out of  5
rating by Bryan Brasington
"The customer service at Jackson Hagan State Farm is always top notch. Felicia Weldon, along with all of the other staff, always go above and beyond when needing assistance with coverage. I would recommend this agency to anyone."
We responded:
"Thank you for your kind words!"
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Amber Kizziah

April 23, 2023

4  out of  5
rating by Amber Kizziah
"The driveway and parking lot is a hazard."
We responded:
"Amber, we’re sorry hear you feel that way. We have handrails up and also just recently got the lines repainted in our parking lot. Please feel free to call our office during normal business hours or reach out to us via Facebook if you encountered an issue. Thanks!"
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cathline denham

March 3, 2023

5  out of  5
rating by cathline denham
"Outstanding customer service! Brandi was very knowledgeable and helpful. I recommand calling Jackson Hagan State Farm for all of your insurance needs."
We responded:
"Thank you for your review. We appreciate your business and look forward to servicing you for the years to come. "
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Latoya Mitchell

February 21, 2023

5  out of  5
rating by Latoya Mitchell
"Anytime I have had to call StateFarm, Mary or Brandi ALWAYS makes it a fast/smooth process! I JUST LOVE THE FACT THAT IT RELIEVES ME OF ANY HEADACHES!! Way to Go Ladies!!!!!"
We responded:
"Thank you for your kind words! We always strive to make any process as easy as possible. "
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Marlene Rogers

January 20, 2023

5  out of  5
rating by Marlene Rogers
"Awesome"
We responded:
"Thank you for your review!!"
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Sherry Mayberry

December 15, 2022

5  out of  5
rating by Sherry Mayberry
"Customer Service is awesome! The service they provide is very hard to find. Especially in the environment we live in today. The Office personal and Agent are top notch. If you only want insurance coverage, get your insurance at an online only agency. Here you get so much more. You become part of their family."
We responded:
"Thank you so much for your kind words! We look forward to working with you for years to come."
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Nikki Kelley

November 9, 2022

5  out of  5
rating by Nikki Kelley
"It was an absolute breeze adding our homeowners insurance. Plus we got an extra discount on our vehicle policy! Yay! Thanks so much Brandi for your help."
We responded:
"Thank you for your review! We are glad we were able to make the process easy for you! "
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Shelby Hunt

November 7, 2022

5  out of  5
rating by Shelby Hunt
"This agency and it's employees are the best I've came across! They're helpful, they understand what it's like to have hassels and set backs. They work with you and are also genuinely good people, they have always came in at 100 percent when it comes to great customer service!"
We responded:
"Thank you for your kind words. We’re glad we’ve been able to help!"
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Wade Whitfield

November 3, 2022

5  out of  5
rating by Wade Whitfield
"Jackson Hagan is hands down the best agent around! He understands the agency and claims side of the business. The staff is friendly and courteous and very prompt with any questions you made have. You can trust that your assets will be protected by the best!! Call them today, you won’t be disappointed!"
We responded:
"Thank you for your kind words. We are happy to have your business! "
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deb

March 23, 2022

5  out of  5
rating by deb
"Very satisfied with the service and comunication with them, thank you"
We responded:
"Thank you for your review! We look forward to continuing to serve you."
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Tammy Bowdoin

March 6, 2022

5  out of  5
rating by Tammy Bowdoin
"Jackson Hagan and his staff are very knowledgeable and always so helpful!! Highly recommend them for your insurance needs!!!"
We responded:
"Thank you for your review!"
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Halie Richardson

March 4, 2022

5  out of  5
rating by Halie Richardson
"Brandi helped me cut our vehicle insurance Over half of what we were paying. Choose State Farm!!!"
We responded:
"Thank you for the review! We’re glad to have you as a customer!"
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Tisha Powell

March 4, 2022

5  out of  5
rating by Tisha Powell
"Knowledgeable and friendly staff! Great rates and customer service."
We responded:
"Thank you for your review!"
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Kerri Newton

March 4, 2022

5  out of  5
rating by Kerri Newton
"Awesome staff! Very helpful, professional, and friendly!"
We responded:
"Thank you for your review!"
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Brittany Warr

March 4, 2022

5  out of  5
rating by Brittany Warr
"The staff are very helpful and friendly!"
We responded:
"Thank you for your review!"
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Brandon Waldon

January 9, 2020

5  out of  5
rating by Brandon Waldon
"As a young adult who had no idea about anything related to insurance, credit, or loans, they have been a God send. Teaching me how everything works and helping every step of the way. If you are just starting out then I highly recommend them. The personal level of attention is so wonderful."
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Matthew Panjic

December 31, 2019

5  out of  5
rating by Matthew Panjic
"Great people."